256.585.6868 |

Office 365 / Azure Cloud and System Administrator

Location: Huntsville, AL

Primary Responsibilities: 

  • System Administrator support relating to technical issues involving Microsoft's core business applications and operating systems.
  • Configuration, Troubleshooting and support of Exchange Online, SharePoint Online, Teams, One Drive for Business, Cloud App Security, Intune, and Azure Active Directory.
  • Configuration, Troubleshooting and support of Azure IaaS architectures.
  • Document system configurations and build standards for client environments
  • Communication with clients as required: keeping them informed of project progress, impending changes, and agreed upon outages.
  • Resolute dedication to unparalleled customer service.
  • Fast turnaround of client requests.
  • Ability to work in a team and communicate effectively.
  • Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
  • Responsible for entering all time and expenses as they occur.
  • Continuous education, expansion, and refinement of technical knowledge and credibility through industry standard certifications
  • Interpret and discuss information with others and regularly provide advice and recommend actions involving complex issues.
  • Demonstrate professional attitude with client over the phone, on-site and through emails to resolve all client requests/questions.

Basic Qualifications:

  • Associates or bachelor s degree in Computer Science or MIS from a reputable institute or 5 years of IT or related experience, special preference for Service Desk/Desk Side support experience.

Personal Certifications:

  • Security+

One or More of the Following:

  • MCSA: Windows Server 2016
  • MCE: Enterprise Administrator Expert
  • MCA: Azure Administrator
  • MCA: Security Administrator
  • Linux+
  • MCSE: Core Infrastructure
  • MCSE: Productivity Solutions Expert
  • MCE: Azure Solutions Architect

Optional/Desired Qualifications:

  • Azure Government Experience
  • Office 365 GCC High Experience
  • Virtualization Technologies: Primarily Microsoft & VMWare technologies configurations.
  • NIST Special Publication 800-171 or NIST Special Publication 800-53
  • Ability to work independently and a strong desire for personal and professional development.
  • Ability to identify and evaluate trends in industry best practice policies.

Office 365/Azure Cloud and System Administrator